Legal
Privacy Policy
Last updated: April 2025
Who we are
We are Peel & Party Co., a UK-based custom merchandise business. When you use our website or place an order with us, we collect and use certain personal data. This policy explains what we collect, why we collect it, and your rights.
What data we collect
When you place an order or contact us we may collect:
- Your name, email address, and phone number
- Your delivery address
- Payment information (processed securely by Stripe — we never see or store your card details)
- Any artwork, custom text, or files you upload as part of your order
- Messages you send us via the contact form
How we use your data
We use your data to:
- Process and fulfil your order
- Communicate with you about your order or enquiry
- Send order confirmation and dispatch notifications
- Comply with our legal obligations
We do not sell or share your data with third parties for marketing purposes.
Payment processing
All payments are handled by Stripe, a PCI-compliant payment processor. Your card details are entered directly into Stripe's secure system and are never transmitted to or stored by us. Stripe's privacy policy is available at stripe.com/privacy.
Data retention
We retain your order information for up to 7 years to comply with HMRC record-keeping requirements. Contact form messages are retained for up to 12 months.
Your rights
Under UK GDPR you have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, please contact us at the address below.
Cookies
Our website uses only essential cookies required for the site to function (e.g. your shopping cart). We do not use tracking or advertising cookies. See our Cookie Policy for more details.
Contact
If you have any questions about this policy or how we handle your data, please contact us.
